Every DocuPet tag comes engraved with a unique HomeSafe™ code associated with your pet. A HomeSafe™ code is critical to getting your pet home safely, as it allows prompt identification of your pet when they are found and helps DocuPet get in touch with you or other secondary contacts to let you know where your pet is.
Steps when you have found a pet:
1. Go to www.docupet.com
2. Scroll down and enter the code on the back of the pet’s tag under “Have you found a lost pet?”
3. Fill out a Found Pet Report. If the owner has set their privacy settings to allow their contact information to be shown, please reach out to them directly.
4. Fill in as much information in the report as you can
5. DocuPet staff will be in touch with you regarding the report and will reach out to the owner of the found pet.
If you are unable to enter the HomeSafe™ tag code online, or cannot find a record of the tag online, please immediately reach out to DocuPet via our US phone number: 1-877-239-6072 or our Canadian phone number: 1-855-249-1370.
Our HomeSafe™ hotline is available 24/7.