Pet owners who have made a purchase from DocuPet may request a refund under certain circumstances.
All counties and municipalities have their own set of rules and regulations regarding license refund policies. Please reference your city's DocuPet website FAQ section for more details on refunds in your community. Refunds can only be requested by contacting DocuPet’s customer care team.
Our customer care team is available between 9:00AM and 8:00PM EST, Monday through Friday via our toll free number 1-877-239-6072 in the USA or 1-855-249-1370 in Canada. Our team can also be reached by email at firstname.lastname@example.org.