Online Account Sign Up and Access Support

• How To Add A Pet
• How Can I Tell If I Have A Duplicate Account?
• How Do I Get My Access Code?
• How To Authenticate Your Online Account With Your Access Code
• How Do You Log Into Your Online Account?
• How To Reset Your Password

Online Account Updates and Settings

• How to Update Your Address
• How To Update Your Address When You Have Moved Outside Of Your Licensing Community
• Communication Preferences
• How to Edit Contact Information
• How to Update your Privacy Settings

Online Account: Pet Profile Details and Support

• How To Upload Documentation
• Activating Tag Through Online Account
• How To Order A Designer Tag
• How To Remove A Pet
• How to Edit Your Pet's Information
• How to Add or Remove Photos of Your Pet

See all 7 articles

I Need Help With the Online Licensing Process: Online Account Troubleshooting

• I Need Help With the Online Licensing Process- Step 1: Contact Details Troubleshooting
• I Need Help With the Online Licensing Process- Step 2: Pet Details Troubleshooting
• I Need Help With the Online Licensing Process- Step 3: License Selection Troubleshooting
• I Need Help With the Online Licensing Process- Step 4: Tag Selection Troubleshooting
• I Need Help With the Online Licensing Process- Step 5: Payment Troubleshooting