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Online Account Support

Online Account Sign Up and Access Support

  • How To Add A Pet
  • How Can I Tell If I Have A Duplicate Account?
  • How Do I Get My Access Code?
  • How To Authenticate Your Online Account With Your Access Code
  • How Do You Log Into Your Online Account?
  • How To Reset Your Password

Online Account Updates and Settings

  • How to Update Your Address
  • How To Update Your Address When You Have Moved Outside Of Your Licensing Community
  • Communication Preferences
  • How to Edit Contact Information
  • How to Update your Privacy Settings

Online Account: Pet Profile Details and Support

  • How To Upload Documentation
  • Activating Tag Through Online Account
  • How To Order A Designer Tag
  • How To Remove A Pet
  • How to Edit Your Pet's Information
  • How to Add or Remove Photos of Your Pet
See all 7 articles

I Need Help With the Online Licensing Process: Online Account Troubleshooting

  • I Need Help With the Online Licensing Process- Step 1: Contact Details Troubleshooting
  • I Need Help With the Online Licensing Process- Step 2: Pet Details Troubleshooting
  • I Need Help With the Online Licensing Process- Step 3: License Selection Troubleshooting
  • I Need Help With the Online Licensing Process- Step 4: Tag Selection Troubleshooting
  • I Need Help With the Online Licensing Process- Step 5: Payment Troubleshooting

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