Online Account Access and Support

• Which web browsers does DocuPet support?
• How to Sign Up for a New DocuPet Account
• How Do I Log Into My Online Account?
• Identifying if I Have A Duplicate/Existing Account
• How Do I Get My Access Code?
• How Do I Reset My Password?

Online Account Updates and Settings

• How Can I Edit the Name on My Account?
• How Do I Add a Pet Guardian?
• How Do I Update My Address?
• How To Update Your Address When You Have Moved Outside Of Your Licensing Community
• How Do I Update My Marketing Communication Preferences?
• How Do I Edit My Contact Information?

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Pet Profile Details and Support

• How Do I Remove A Pet?
• How Do I Edit My Pet's Information?
• How Do I Add/Remove Photos of My Pet?