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Account Management
Discover expert tips and step-by-step guides for effortless account and pet settings management.
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HomeSafe® 24/7 Lost Pet Service
Learn what to do if you have found a lost pet or if you have lost your pet.
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Pet Tags & Order Support
Guidance on tracking orders, managing receipts, and pet tag assistance.
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Pet Licensing and Documentation
Explore pet licensing essentials and documentation tips for seamless uploads.
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HomeSafe® Smart Tracker
Discover how the Smart Tracker works, manage subscriptions, and troubleshoot with ease.
Top Picks
How Do I Create My Online Account?
We're so excited you're setting up your DocuPet account! 🎉 You're just a few steps away from unlo...
How Do I Reset My Password?
Oops, did you forget your password? No worries, we've got you covered! Follow these easy steps, a...
How Do I Remove A Pet?
We know how much your pets mean to you, and we’re here to make things easy when it’s time to upda...
How to License My Pet
If you live in a community where DocuPet is the official licensing partner, it's time to get your...