Online Account Access and Support

• How Do I Create My Online Account?
• Find Your Community
• Which web browsers does DocuPet support?
• How Do I Log Into My Online Account?
• Why Is My Pet Not On My Account?
• How Do I Get My Access Code?

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Online Account Updates and Settings

• How Can I Edit the Name on My Account?
• How Do I Add a Pet Guardian?
• How Do I Update My Address?
• How To Update Your Address When You Have Moved Outside Of Your Licensing Community
• How Do I Update My Marketing Communication Preferences?
• How Do I Edit My Contact Information?

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Pet Profile Details and Support

• How Do I Remove A Pet?
• Honouring Their Memory: How to Update Your Account After the Loss of a Pet
• How Do I Edit My Pet’s Name?
• How Do I Edit My Pet's Information?
• How Do I Add/Remove Photos of My Pet?