Bluetooth Functionality

Let’s Keep Your Tracker Connected—Bluetooth to the Rescue! 📱 🔗 🐾

For your DocuPet HomeSafe Smart Tracker to work its magic, your phone needs to stay connected to it via Bluetooth. This connection lets your app update with your pet’s location and info—so you’ll always know where your furry friend is!

Having Bluetooth Issues? No Worries—Let’s Fix It Together! 🙌

If your Bluetooth connection is being a little stubborn, try these simple troubleshooting tips to get everything back on track!

Step 1:

Turn off Bluetooth on your phone, then turn it back on again. (Pro tip: Do this from your General Settings, not the shortcut. It’s the power move.) 🔋

Step 2:

Give your phone a little reboot—turn it off for at least one minute and then back on again. Sometimes a quick reset is all it needs to feel fresh! 💨

Step 3:

Next, give your HomeSafe Tracker a reboot too! Press and hold the button on the tracker for 10 seconds—you’ll hear a little beep/ring when it’s done. 🐾 🔊

 

For Android Users:

1. Open your Settings app.
2. Tap Connections > Bluetooth.
3. Turn Bluetooth off and on.

For Apple Users:

1. Open your Settings app.
2. Tap Bluetooth.
3. Make sure the toggle is green. If it’s not, just tap it to turn it on! 🍏

With these quick fixes, you’ll be back to tracking your pet in no time! Let me know if you need more help, we’ve got your back! 💪 🐾