How to Reconnect an Unresponsive Tracker

If your Invoxia Biotracker is not responding, follow the steps below to reset it:

1. Connect your Tracker to a power cord and plug it in - your Tracker light should start blinking to indicate it is charging
2. Hold down the button on the side of the Tracker to begin a reset. The Tracker light should stop blinking.
3. Once the Tracker is powered on again, check the app to confirm it is reconnected.

If the Tracker is not connected to your SmartPhone, follow our troubleshooting guide.